This educational program covers different issues, which will be of great aid for a travel-manager in dealing with everyday problems while organizing business trips for company employees. Practice-oriented tasks and analyzing actual examples will allow the participants to accept the material easily and to use it in their work.

Aims and tasks of the program:

  • To give the participant all necessary knowledge to carry out the most effective organization of business trips.

The program is aimed at:

  • Employees responsible for travel-management;
  • Secretaries and specialists responsible for organizing business trips;
  • Financial, HR and administrative managers.

The main topics of the program:

  • Organization of business trips as a management function. Tasks and responsibilities of a travel-manager.
  • Management Information System (MIS)
  • Purchase transactions and tendering process
  • Contracts and terms of business arrangements
  • Mutual payments of service providers, their forms
  • Travel-policy, its basic principles. Optimization of business-processes.
  • Budget and cost optimization
  • Complaint handling
  • Reservation Systems
  • Cooperation with service providers
  • New technologies in business travel, international and Russian experience

Application for professional education