09:00 - 09:45 

09:45 - 10:00 

Registration. Welcome coffee break

Opening of the forum. Welcome speech.

Vadim Zelenski, ABT-ACTE Russia Chairman, Founder of Zelenski group of companies

10:00 - 12:00

Block 1: The Past and the Future of the Business Travel Industry

Moderator: Anatoly Kuryumov

10 years’ challenge in business travel. Short presentations by industry experts

#10yearschallenge Evolution of a travel manager`s role

Ekaterina Larina, Head of Business Travel of PAO “Vympelcom”

#10yearschallenge Evolution of technologies.

Martina Mizyaeva, Head of Purchase department, Russia and CIS, Bayer

#10yearschallenge. How the situation around compliance and data security has changed for the past 10 years

Andrey Voronin, CEO | ATH American Express GBT

Global trends and industry development

Yvonne Moya, Member of European ACTE Council, Consultant in Festive Road (Frankfurt)

The Future of Business Travel Booking Tools

Roman Blinov, Director of Development at Corteos LLC

Modern ERP System of a ТМС as an Integral Part of the Corporate Value Pyramid

12:00 - 12:45

Coffee break

12:45 - 14:30

Block 2: Innovations in the Business Travel Industry

APi and its influence on Business Travel

Dominic Short, ACTE Council Board Member Switzerland

Artificial Intelligence and Biometrics

Sabah Kahoul, General Manager of Business Travel Purchase (Paris)

Robots in Business Travel

Elena Druzhinina, Travel Manager, EY  

Expert panel: How travellers` data influence user experience during business travel and help providers to find a customized approach to every client

Anton Coronelli, Sales Director, AccorHotels Russia, CIS & Georgia & Israel

Anastasia Prudius, Development Manager, Travelport

Galina Dolgaya, Sales Director Russia and CIS AIRFRANCE KLM

14:30 - 15:15

15:15 - 16:00

Lunch

Coffee and round table discussions

№1 Talks with the Chinese. How to give a good account of oneself.
Igor Philippov, Expert translator of Roid Translation Agency

№2 Quiz-Please «Loyalty program evolution: how, why and for whom»?
Valentina Kuznetsova, Commercial representative of Lufthansa Group in Moscow and Central Russia

№3  The ways to win the customer`s heart
Tatyana Anisimova, Centre for Strategic Research, Head of communications department

Moderator: Lina Moskvina, Editor-in-chief of MICE&more magazine

№4 Discussion: What is more important: people or budget economy?
Vera Tchelenk, Head of Administrative department of BNP Paribas Bank

Moderator: Alexandra Zager, Media Director of BE IN RUSSIA Project

№5 How to assess your TMC`s investment into staff
Andrey Voronin, CEO | ATH American Express GBT

№6 A Non-perfect transfer

Moderator: Elizaveta Panfilova, Publisher of Buying Business Travel

Roman Mikhailin, Development Director, Very Good Transfer

Julia Fisheleva, Head of Administrative and Maintenance Department of “Knauf-Gips” LLC

Oksana Tchumak, Head of Administrative Department of “Metro Cash and Carry”

№7 Business process automation on the part of the corporate customer
Polina Izyumova, Director of Protocol and Branding Department of “Sibur” LLC

Ekaterina Kondrashina, Manager of Protocol and Branding Department, business travel, “Sibur” LLC

Julia Lipatova, General Director, “Aeroclub”

№8  Luggage under Protection (in English)

David Steer, Managing Director  TRACE ME Luggage Tracker Ltd

16:00 - 17:30

Human Factor and Professional Growth

Moderator: Elizaveta Panfilova

Neuromarketing: a journey into the customer`s brain

Elena Serebrova, Founder of «Brain Laboratory»

Discussion: Career of a Travel Manager

Yvonne Moya, Member of European ACTE Council, Consultant in Festive Road (Frankfurt)

Dominic Short, ACTE Council Board Member Switzerland

Sabah Kahoul, General Manager of Business Travel Purchase (Paris)

Irina Kostyukova, Head of Business Travel group, Kaspersky Lab

Final cocktail